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Frequently Asked Questions

Does this replace clinical judgment?

No. Caseology serves as a clinical advisor providing guideline-backed recommendations. Final decisions remain with licensed medical professionals who apply their expertise and clinical judgment to each unique case.

Is the system HIPAA compliant?

Yes. We maintain strict HIPAA compliance with encrypted data transmission, secure storage, and comprehensive access controls. Your case information is protected at every step. No patient identifying required.

Can we customize based on employer needs?

Absolutely. The system integrates your specific job descriptions, essential functions, organizational policies, and return-to-work protocols to provide tailored recommendations for your workforce.

What guideline sources does it use?

Caseology connects to MTUS, ACOEM, ODG, and other major guideline sources. We can also integrate proprietary (job requirements/categories) or state-specific guidelines your organization uses.

How fast are the recommendations?

Most recommendations are generated within minutes of case input. Complex cases requiring multi-source analysis may take slightly longer but still deliver results the same day—far faster than traditional review processes.

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Discover how Caseology's AI Virtual Clinic Assistant can streamline your Workers' Compensation workflows, reduce delays, and improve clinical outcomes. Our team is ready to show you exactly how the platform works for your specific needs.

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